The Kaizen Company’s Ongoing Transformation Services (OTS)
Kaizen’s Ongoing Transformation Services (OTS) division employs state-of-the-art knowledge management to provide client organizations with unlimited access to reform resources and international expertise. Information technology-enabled OTS provides emerging market reformers access to myriad ideas, perspectives, and potential approaches to confront the challenges they face. This includes direct support from a Kaizen Client Manager throughout the reform process.
Local organizations and service providers supported through Kaizen’s development assistance division are automatically enrolled in OTS, giving them unlimited access to Primary Services. These organizations also receive pro-bono access to Premier Services on a limited basis, utilizing credits accrued during Kaizen’s DA project implementation. Through OTS, progressive local reformers are fully empowered to choose and implement their own path to development.
| OTS Primary Services
* Regular advice from a multi-lingual Kaizen Client Manager. * Online Tool-kit of best-practice templates, case studies, and strategies. * ‘State-of-the-Sector’ best practice reports. |
OTS Premier Services
* Video-conferencing with international and regional experts. * Partnering and market linkage services. * Online forums. * Web-cast training courses. |
Once initial credits are exhausted, OTS Premier Services are offered on a fee or subscription basis. These services, which support organizations in driving their own reforms, are extremely cost-effective when compared to traditional methods of providing international technical expertise and support.
OTS is Kaizen’s innovation, contribution and commitment to transformational development. We are confident that it will soon transform the nature and impact of how donor assistance supports organizational and institutional reforms within emerging markets.
Ultimately, The Kaizen Company anticipates phasing out our DA services, focusing exclusively on furthering development goals through international, private-sector relationships.
The Kaizen Company….
Development Transformations


