Kaizen provided organizational baseline assessment and change management support to the Indonesian Ministry of Trade to increase exports and improve the investment climate.
The Indonesia Trade Assistance Project (I-TAP) is a USAID-funded initiative aimed at building the capacity of the Ministry of Trade (MOT) in Indonesia to analyze and implement trade reform, with the goal of increasing exports, improving the investment climate, and boosting employment. As part of the project’s design and rollout phase, Kaizen collaborated with prime contractor Chemonics International to carry out an organizational baseline assessment of MOT and six of its nine operating units.
Highlights
- Conducted a baseline assessment of MOT and six of its operating units
- Minister embraced principal elements of organizational recommended structure
- Prepared several MOT submissions to Indonesia’s Bureaucratic Reform Agency
Kaizen’s change management support identified institutional strengths and weaknesses, recommended relevant government management best practices, and suggested means for structuring cross-cutting areas of project support. Kaizen also conducted a comparative review of MOT’s functions and structure against 10 ministries in the world and recommended a revised organizational structure. The minister embraced the principal elements of this structure, which created buy-in and facilitated project success.
In addition, Kaizen provided extensive support to MOT’s Bureau for Personnel and Organization, creating an entry-level rotation and leadership development program, job descriptions, and competency models. Kaizen also prepared several MoT submissions to Indonesia’s Bureaucratic Reform Agency, including institutional reform and transformation plans for the ministry’s Legal Bureau and its Commodities Futures Trade (Regulatory) Agency. Kaizen worked with a team of ministry employees and a stakeholder group of 12 donor projects operating within the ministry to coordinate activities to implement needed reforms and address root causes.
Kaizen trained ministry personnel on the human and institutional capacity development process and drafted, with them, a comprehensive ministry reform plan for submission to the Ministry of National Development and Planning. This plan was among the first accepted and funded by the Indonesian Government. Overall, Kaizen played a critical role in supporting the I-TAP objectives by providing innovative services and specific activities to MOT, such as conducting assessments, providing change management support, and creating capacity-building programs.
At a glance
Client
Status
Past
Location
Indonesia
Services
Economic growth
